Dahua-4-Channel-AI-16MP-NVR-8mp-Kit-SMD-4-Zippy-Black-Dual-IR
Dahua-Fixed Dural-IR-IPC-HDW3867T-ZS-IL-ANZ-Camera-Black Dahua-4CH-WizSense-8MP-NVR-NVR4104HS-P-EI_1 Dahua-4CH-WizSense-8MP-NVR-NVR4104HS-P-EI_2 Dahua-4CH-WizSense-8MP-NVR-NVR4104HS-P-EI_3

Dahua 4 Channel 16MP AI Smart 2.0 NVR Kit with 8MP(4K) Dual IR WizSense 2.8mm SMD 4.0,AI SSA, Black Metal Turret Network Camera & 2TB, 4TB or 6TB HDD

Model: NVR4104HS-P-AI/ANZ+IPC-HDW3867EM-S-IL-ANZ-BLK

Price range: $585.00 through $1,391.90

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Description

WHY PURCHASE DAHUA FROM US

Original Dahua: OEM Version of Dahua comes in black and white boxes and are alot cheaper. This kit comes in full color boxes which only Dahua Directly provides its official distributors.
Australian Version: With the Chinese versions of Dahua, you cannot update the firmware unlike the Australian versions of Dahua. You need to update the firmware for security reasons.
RCM Certification: Pass the Australian RCM test and obtain certification lawfully.

WHATS INCLUDED

1x Dahua 4 Channel 16MP, 1 Bay WizSense Smart AI NVR
Dahua 8MP(4K) WizSense Smart Dual-Light 2.8mm Black Metal IP Turret Network Camera, SMD 4.0, AI SSA, WDR, 30m IR, Built-in Mic (POE)
(1, 2, 3 or 4 Camera Option Available. Please select from drop down menu)
1x 2TB Western Digital Purple Surveillance HDD with Optional 4TB or 6TB HDD Upgrade
1x Dahua Mouse
1x Ethernet Patch Lead
2x Bonus Warning Stickers

FEATURES

  • Smart H.265+/H.265/Smart H.264+/H.264/MJPEG decoding format.
  • Access, storage or forwarding at 80 Mbps.
  • Max. decoding capability: 16 × 1080p@30 fps. Supports adaptive decoding.
  • AI by NVR: 1-channel face detection and recognition; 2-channel perimeter protection; up to 10 face databases and 20,000 face images; 4-channel SMD Plus.
  • AI by Camera: Face detection and recognition, perimeter protection; SMD Plus; ANPR; people counting; stereo analysis; heat map.
  • Connected to the third-party network cameras.
  • Security baseline 2.3.

NVR SYSTEM OVERVIEW

Launched by Dahua Technology, WizSense is a series of AI products and solutions that adopt independent AI chip and deep learning algorithm. It focuses on human and vehicle with high accuracy, enabling users to fast act on defined targets. Based on Dahua’s advanced technologies, WizSense provides intelligent, simple and inclusive products and solutions.

NVR4000-AI/ANZ series is a new generation of network recorders that offers powerful decoding capabilities, and strong bandwidth. It features high-precision face recognition, perimeter protection, and SMD (Smart Motion Detection), which can distinguish target vehicles and humans from other types in real time. When connected with select IPC cameras, Quick Pick technology becomes available, allowing human and vehicle targets to be easily searched for and picked out. This network recorder is not only cost-effective, but also compatible with a wide variety of third-party devices, making it a great choice for small and medium-sized businesses.

NVR FUNCTIONS

Face Detection
Face detection is to detect if there is any human face appearing in the video. This technology adopts a deep learning algorithm to support face detection, tracking, optimization and capturing, and then output the best face snapshot.

Face Recognition
Dahua Face Recognition technology extracts the features of captured faces and compares them with those in face database to recognize the person identity.

Perimeter Protection
Automatically filtering out false alarms caused by animals, rustling leaves, bright lights, etc. Enables system to perform secondary recognition for the targets. Improving alarm accuracy.

SMD Plus
With intelligent algorithm, Dahua Smart Motion Detection technology can categorize the targets that trigger motion detection and filter the motion detection alarm triggered by non-concerned targets to realize effective and accurate alarm.

AI Search
Support AI seach by metadata of different targets or uploading face pictures to device and comparing them with recorded faces by similarity. Enable operators to quickly and easily search through multi channels and long duration, efficiently find out when and where a person of interest appeard.

Heat Map by Camera
Dahua heat map technology is used to display the crowd density and people appearance probability. Export and display the crowd status by different colors. Generally, the crowd status is the statistics of people quantity in space and time dimensions.

ANPR by Camera
With deep learning algorithm, Dahua ANPR technology can recognize the number plate information of vehicles in the image with ANPR cameras. Support blocklist/allowlist mode, searching target vehicles from recorded video.

Quick Pick
Dahua Quick Pick technology can enable users to quickly pick up the human/vehicle targets that they are interested in, which facilitates retrieval from SMD events.

Dahua 8MP(4K) WizSense Smart Dual-Light 2.8mm Black Metal IP Turret Network Camera, SMD 4.0, AI SSA, WDR, 30m IR, Built-in Mic (POE)
Model Number: IPC-HDW3867EM-S-IL-ANZ-BLK

CAMERA OVERVIEW

Launched by Dahua Technology, WizSense is a series of AI products and solutions that adopt independent AI chip and deep learning algorithm. It focuses on human and vehicle with high accuracy, enabling users to fast act on defined targets. Based on Dahua’s advanced technologies, WizSense provides intelligent, simple and inclusive products and solutions.  With advanced deep learning algorithm, Dahua WizSense 3 Series network camera supports intelligent functions, such as perimeter protection and smart motion detection. With starlight technology, this series camera provides a better image effect in the condition of low illuminance.

Dahua WizSense 3 Series Network Camera greatly saves on bandwidth and storage space through its AI Coding technology. Driven by its advanced deep learning algorithms, the camera supports intelligent functions such as perimeter protection, smart motion detection (SMD), Quick Pick, and AI SSA (AI Scene Self-adaptation), making it easy and convenient to use. Starlight technology and its large aperture lens also allow the camera to produce clear, vivid images even in poor lighting conditions.

The Dahu aIPC-HDW3867EM-S-IL-ANZ is a high-performance 8MP WizSense turret camera with Smart Dual-Light technology that combines IR and warm white LED illumination to deliver intelligent full-colour imaging at night only when activity is detected. This reduces light pollution while enhancing evidence capture quality.

Equipped with AcuPick AI, the camera supports accurate human/vehicle search from recorded footage, streamlining investigations. Additional AI functions include Smart Motion Detection (SMD 4.0), perimeter protection, and advanced image optimisation with 120dB WDR, BLC, and 3DNR.

Built tough with IP67 weatherproof housing, this camera features a 2.8mm fixed lens, up to 30m IR distance, built-in microphone, and H.265+ compression, making it ideal for smart home systems, offices, driveways, retail stores, and more.

KEY FEATURES

  • 8-MP 1/2.7″ CMOS image sensor, low luminance, and high definition image.
  • Outputs max. 8 MP (3840 ×2160)@25/30 fps.
  • 265 codec, high compression rate, ultra-low bit rate.
  • Built-in multi-core light, the max. IR distance is 30 m and the max. warm light distance is 30 m.
  • ROI, SMART H.264+/H.265+, AI H.264/H.265, flexible coding, applicable to various bandwidth and storage environments.
  • Rotation mode, WDR, 3D NR, HLC, BLC, digital watermarking, applicable to various monitoring scenes.
  • Intelligent monitoring: Intrusion, tripwire (the two function support the classification and accurate detection of vehicle and human).
  • Abnormality detection: Motion detection, video tampering, scene changing, audio detection, no SD card, SD card full, SD card error, network disconnection, IP conflict, illegal access, and voltage detection.
  • 512 G Micro SD card; built-in Mic.
  • 12 VDC/PoE power supply.
  • IP67 protection.
  • SMD 4.0.
  • Supports AI SSA.
  • SMD area can be set in warm light areas that support triggering alarms.

FUNCTIONS

AI SSA
Dahua AI Scene Self-adaptation (AI SSA) adopts deep learning algorithms to detect environmental conditions, such as rain, fog, backlight, low light and flicker, to adjust the parameters of the image to suit the conditions, ensuring that clear images are always produced.

SMD 4.0
Dahua Smart Motion Detection technology works with intelligent algorithms to classify targets that trigger motion detection alarms. It filters out objects that are not targets, such as small and large animals, to avoid triggering false alarms. With an AI NVR, Quick Pick technology becomes available, allowing you to easily search for and pick out human and vehicle targets from SMD event videos, prioritizing the highest matches.

Perimeter Protection
With deep learning algorithm, Dahua Perimeter Protection technology can recognize human and vehicle accurately. In restricted area (such as pedestrian area and vehicle area), the false alarms of intelligent detection based on target type (such as tripwire, intrusion, fast moving, parking detection, loitering detection and gathering detection) are largely reduced.

Smart Dual Light
Dahua Smart Dual Light technology adopts smart algorithm to detect targets. Usually, the IR illuminator is on at night; when the target appears in the monitoring area, the white light is on, and the camera records the full-color video and information of key events. That is, the camera links snapshot and video with full-color image. When the target is out of the monitoring area, the white light is off and the IR illuminator is on, which reduces light pollution efficiently.

Smart H.265+ & Smart H.264+
With advanced scene-adaptive rate control algorithm, Dahua smart encoding technology realizes the higher encoding efficiency than H.265 and H.264, provides high-quality video, and reduces the cost of storage and transmission.

Cyber Security

Dahua network cameras employ a series of security technologies, including security authentication and authorization, access control protocols, trusted protection, encrypted transmission and encrypted storage. These technologies improve the camera’s defense against external cyber threats and prevent malicious programs from compromising the device.

Protection (IP67, Wide Voltage)
IP67: The camera passes a series of strict test on dust and soak. It has dust-proof function, and the enclosure can work normally after soaking in 1 m deep water for 30 minutes. Wide voltage: The camera allows ±30% (for some power supplies) input voltage tolerance (wide voltage range), and it is widely applied to outdoor environment with instable voltage.

WESTERN DIGITAL PURPLE SURVEILLANCE HARD DRIVE

WD Purple™ drives are engineered specifically for surveillance to help withstand the elevated heat fluctuations and equipment vibrations within NVR environments. An average desktop drive is built to run for only short intervals, not the harsh 24/7 always-on environment of a high-definition surveillance system. With WD Purple, you get reliable, surveillance-class storage that’s tested for compatibility in a wide range of security systems, and some of our latest models (WD22PURZ, WD42PURZ, and WD63PURZ) have improved power efficiency. Exclusive AllFrame™ technology helps reduce frame loss and improve overall video playback.

3 YEAR WARRANTY

Additional information

Weight 5 kg
Dimensions 30 × 30 × 30 cm
HDD Options

2TB HDD, 4TB HDD, 6TB HDD

Brands

Number of Camera

1, 2, 3, 4

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16MP NVR Recorder Specifications

Model Number: NVR4104HS-P-AI/ANZ

System
Main Processor Industrial-grade processor
Operating System Embedded Linux
Operating Interface Web; Local GUI
AI
AI by Recorder Face detection, face recognition, perimeter protection, and SMD Plus;
AI by Camera Face detection; face recognition; perimeter protection; SMD Plus; ANPR; people counting; stereo analysis; heat map
Perimeter Protection
Perimeter Performance AI by Recorder (Number of Channels) 2 channels, 10 IVS rules for each channel
Perimeter Performance of AI by Camera (Number of Channels) 4 channels
Face Detection
Face Attributes Gender; age group; glasses; expressions; face mask; beard
Face Detection Performance of AI by Recorder (Number of Channels) 1 channel (up to 12 face images/s each channel)
Face Detection Performance of AI by Camera (Number of Channels) 4 channels
Face Recognition
Face Database Capacity Up to 10 face databases with 200,00 images, with a total capacity of 2.5 G. Name, gender, birthday, address, credential type,
credential No., countries & regions and state can be added to each face image.
Face Recognition Performance of AI by Recorder (Number of Channels) 4-channel FD (by camera) + FR (by recorder),image stream: 12 face images/s
1-channel FD (by recorder) + FR (by recorder), video stream: 12 face images/s
Face Recognition Performance of AI by Camera (Number of Channels) 4 channels
SMD Plus
SMD Plus by Recorder 4 channels: Secondary filtering for human and motor vehicle , reducing false alarms caused by leaves, rain and lighting condition change
SMD Plus by Camera 4 channels
Vehicle License Plate Comparison
ANPR by Camera (Number of Channels) 4 channels
License Plate Database Capacity 1. Create up to 20,000 plate numbers.
2. Blocklist and allowlist
Audio and Video
Access Channel 4 channels
Network Bandwidth 80 Mbps incoming, 80 Mbps recording and 80 Mbps outgoin
Resolution 16 MP; 12 MP; 8 MP; 6 MP; 5 MP; 4 MP; 3 MP; 1080p; 960p; 720p; D1; CIF
Decoding Capability AI disabled: 2-channel 16 MP@30 fps; 2-channel 12 MP@30 fps; 4-channel 8 MP@30 fps
AI enabled: 1-channel 16 MP@30 fps; 2-channel 12 MP@30 fps; 3-channel 8 MP@30 fps; 4-channel 5 MP@30 fps
Video Output 1 HDMI, 1 VGA
HDMI: 3840 × 2160, 1920 × 1080, 1280 × 1024, 1280 × 720
VGA: 1920 × 1080, 1280 × 1024, 1280 × 720
*Simultaneous/heterogeneous video sources output for VGA and HDMI is configurable.
Multi-screen Display 1st Screen: 1/4
2nd Screen: 1/4
Third-party Camera Access Panasonic, Sony, Samsung, Axis, Pelco, Arecont, ONVIF, Canon
Compression Standard
Video Compression Smart H.265+; H.265; Smart H.264+; H.264; MJPEG
Audio Compression G.711a; G.711u; PCM; G726
Network
Network Protocol HTTP; HTTPS; TCP/IP; IPv4/IPv6; UPnP; SNMP; RTSP; UDP; SMTP; NTP; DHCP; DNS; IP Filter; PPPoE; DDNS; FTP; Alarm Server; IP Search (Support Dahua IP camera; DVR; NVS; etc.); P2P; auto register
Mobile Phone Access iOS; Android
Interoperability ONVIF 21.12(Profile T; Profile S; Profile G); CGI; SDK
Browser Chrome; IE9 and later; Firefox
Recording Playback
Multi-channel Playback Up to 4 channels
Record Mode General, motion detection; intelligent; alarm
Backup Method USB device and network
Playback Mode Instant playback, general playback, event playback, tag playback, smart playback (face and motion detection)
Alarm
General Alarm Motion detection; privacy masking; video loss; scene changing; PIR alarm; IPC external alarm
Anomaly Alarm Camera disconnection; storage error; disk full; IP conflict; MAC conflict; login locked; and cybersecurity exception
Intelligent Alarm Face detection; face recognition; perimeter protection; SMD Plus; people counting; stereo analysis; heat map
Alarm Linkage Record; snapshot; IPC external alarm output; audio; buzzer; log; preset; email
Port
Audio Input 1-channel RCA
Audio Output 1-channel RCA
HDD Interface 1 SATA port, up to 16 TB.The maximum HDD capacity varies with environment temperature.
USB 2 (1 front USB 2.0 port, 1 rear USB 2.0 port)
HDMI 1
VGA 1
Network Port 1 (10/100 Mbps Ethernet port, RJ-45)
PoE Port 4 ports, 10/100 Mbps, IEEE 802.3 af/at
General
Power Supply 53 VDC, 1.226 A
Power Consumption Total output of NVR is <10 W(without HDD) Total output power of PoE is 36W,the maximum output power of asingle port is 25.5W
Net Weight 0.86 kg (1.90 lb)
Gross Weight 1.88 kg (4.14 lb)
Product Dimensions 260 mm × 232.7 mm × 47.6 mm (10.24″ × 9.16″ × 1.87″) (W × L × H)
Packaging Dimensions 333 mm × 89 mm × 315 mm (13.11″ × 3.50″ × 12.40″) (W × L × H)
Operating Temperature –10 °C to +55 °C (14 °F to +131 °F)
Storage Temperature –20 °C to +60 °C (–4 °F to +140 °F)
Operating Humidity 10%–93% (RH)
Installation Rack or desktop
Certifications FCC: 47 CFR FCC Part15, SubpartB, Class A
CE-EMC: EN 55032:2015+A1:2020; EN IEC 61000-3-2:2019+A1:2021; EN 61000-3-3:2013+A1:2019+A2:2021; EN 55035:2017+A11:2020; EN 50130-4:2011+A1:2014
CE-LVD: EN 62368-1:2014

Camera Specifications

Model Number: IPC-HDW3867EM-S-IL-ANZ-BLK

Camera
Image Sensor  

1/2.7″ CMOS

Max. Resolution  

3840 (H) × 2160 (V)

ROM  

256 MB

RAM  

1 GB

Scanning System  

Progressive

Electronic Shutter Speed  

Auto/Manual 1/3 s–1/100,000 s

Min. Illumination  

0.007 [email protected] (Color, 30 IRE)

0.0007 [email protected] (B/W, 30 IRE)

0 lux (Illuminator on)

S/N Ratio  

>56 dB

Illumination Distance  

Up to 30 m (98.43 ft) (IR)

Up to 30 m (98.43 ft) (Warm light)

Illuminator On/Off Control  

Auto;Manual

Illuminator Number  

2 (Multi-core (IR + warm) light)

Angle Adjustment  

Pan: 0°–360°

Tilt: 0°–80°

Rotation: 0°–360°

Lens
Lens Type  

Fixed-focal

Lens Mount  

M12

Focal Length  

2.8 mm; 3.6 mm

Max. Aperture  

F1.4

Field of View  

2.8 mm: H: 110°; V: 58°; D: 132°

3.6 mm: H: 86°; V: 49°; D: 100°

Iris Control  

Fixed

Close Focus Distance  

2.8 mm: 1.4 m (4.59 ft)

3.6 mm: 1.9 m (6.23 ft)

DORI Distance Lens Detect Observe Recognize Identify
2.8 mm 84.8 m

( 278.22 ft)

33.9 m

( 111.22 ft)

17.0 m

( 55.77 ft)

8.5 m

 

( 27.89 ft)

3.6 mm 98.7 m

( 323.82 ft)

39.5 m

( 129.59 ft)

19.7 m

( 64.63 ft)

9.9 m

 

( 32.48 ft)

DORI (Detect, Observe, Recognize, Identify) is a standard system (EN-62676-4) for defining the ability of a person viewing the video to distinguish persons or objects within a covered area. The numbers in this table do not reflect intelligent function distances. For intelligent function distances, refer to installation and commissioning manual/project design tool.
Intelligence
IVS (Perimeter Protection)  

Intrusion, tripwire (the two functions support the classification and accurate detection of vehicle and human)

SMD  

SMD 4.0

AcuPick  

Uses deep learning algorithms and works with back-end devices to accurately match targets, such as people and motor vehicles, and search through live and recorded videos to quickly locate targets.

AI SSA  

Adopt deep learning algorithms to adjust the parameters of the image to suit the conditions.

Smart Search  

Work together with Smart NVR to perform refine intelligent search, event extraction and merging to event videos

Video
Video Compression  

H.265; H.264; H.264H; H.264B; MJPEG (Only supported by sub stream)

AI Coding  

AI H.265; AI H.264

Video Frame Rate  

Main stream: 3840 × 2160@(1–25/30 fps)

Sub stream: 1920 × 1080@(1–25/30 fps)

Third stream: 1920 × 1080@(1–25/30 fps)

*The values above are the max. frame rates of each stream; for multiple streams, the values will be subjected to the total encoding capacity.

Stream Capability  

3 streams

Resolution  

8M (3840 × 2160); 6M (3200 × 1800); 5M (3072 × 1728); 4M (2688 × 1520/2560 × 1440); 3M (2304 × 1296); 1080p (1920 × 1080); 720p (1280 × 720); D1 (704 × 576/704 × 480); VGA (640 × 480); CIF (352 × 288/352 × 240)

Bit Rate Control  

VBR;CBR;ABR

Video Bit Rate  

H.264: 3 kbps–16384 kbps;

H.265: 3 kbps–16384 kbps

Day/Night  

Auto(ICR)/Color/B/W

BLC  

Yes

HLC  

Yes

WDR  

120 dB

Scene Self-adaptation (SSA)  

Yes

White Balance  

Auto; natural; street lamp; outdoor; manual; regional custom

Gain Control  

Auto/Manual

Noise Reduction  

3D NR

Motion Detection  

OFF/ON (4 areas, rectangular)

Region of Interest (RoI)  

Yes (4 areas)

Smart Illumination  

Yes

Smart Dual Light  

Yes

Defog  

Yes

Image Rotation  

0°/90°/180°/270° (Support 90°/270° with 2688 × 1520 resolution and lower)

Mirror  

Yes

Privacy Masking  

8 areas

LDC  

Yes

Audio
Built-in MIC  

Yes, built-in Mic

Audio Compression  

PCM; G.711a; G.711Mu; G.726; G.723

Alarm
Alarm Event  

No SD card; SD card full; SD card error; network disconnection; IP conflict; illegal access; motion detection; video tampering; tripwire; intrusion; scene changing; audio detection; voltage detection SMD; security exception

Network
Network Port  

RJ-45 (10/100 Base-T)

SDK and API  

Yes

Network Protocol  

IPv4; IPv6; HTTP; TCP; UDP; ARP; RTP; RTSP; RTCP; RTMP; SMTP; FTP; SFTP; DHCP; DNS; DDNS; QoS; UPnP; NTP; Multicast; ICMP; IGMP; NFS; SAMBA; PPPoE; SNMP; P2P

Interoperability  

ONVIF (Profile S & Profile G & Profile T & Profile M); CGI

User/Host  

20 (Total bandwidth: 64 M)

Storage  

FTP; SFTP; Micro SD card (support max. 512 GB); NAS

Browser  

IE: IE11;

Chrome;

Firefox

Management Software  

Smart PSS Lite; DSS; DMSS; DoLynk Care

Mobile Client  

iOS;Android

Cyber Security  

Video encryption;Firmware encryption;Configuration encryption;Digest;WSSE;Account lockout;Security logs;IP/MAC filtering;Generation and importing of X.509 certification;syslog;HTTPS;802.1x;Trusted boot;Trusted execution;Trusted upgrade;Session security;Security warning

Certification
Certifications  

CE-LVD: EN62368-1;

CE-EMC: Electromagnetic Compatibility Directive 2014/30/EU

Power
Power Supply  

12 VDC/PoE (802.3af)

Dual Power Backup  

When the power adapter and PoE provide power at the same time, disconnect one of them. The device will continue to work, but will not restart.

Power Consumption  

Basic: 3.7 W (12 VDC); 5.3 W (PoE);

Max.: 7.4 W (12 VDC); 9.5 W (PoE) (H.265 + WDR + warm light + intelligence on)

Environment
Operating Temperature  

–40 °C to +60 °C (–40 °F to +140 °F)

Operating Humidity  

≤95% (RH), non-condensing

Storage Temperature  

–40 °C to +60 °C (–40 °F to +140 °F)

Storage Humidity  

≤95% (RH), non-condensing

Protection  

IP67

Structure
Casing Material  

Metal

Product Dimensions  

105.5 mm × Φ122.0 mm (4.16″ × Φ4.80″)

Net Weight  

0.53 kg (1.17 lb)

Gross Weight  

0.71 kg (1.57 lb)

 

Australia Wide Shipping

When you order online via our website, you can expect to receive your order within 1-5 business days Australia wide (Any orders outside of a metropolitan area should add 1 -3 workings days)

  • All deliveries are made between 9am – 5pm Monday – Friday
  • Calculated Delivery to all suburbs in Australia
  • Free shipping on orders over $350 to All Suburbs in Australia
  • If you are not available to receive your item, redelivery fees are applicable
  • If you place an order by 12pm Monday to Friday, we guarantee to have your order dispatched the same day. Otherwise it will be dispatched next business day.
  • Any orders outside of a metropolitan area should add 1 -3 workings days

Zippy Electrical Suppliers offer free tracked delivery for most online orders over $350. For orders below $350.00 you will be satisfied to see we offer excellent low rate discounted shipping rates which are provided by Australia Post. You will also benefit from our company not charging any “handling” and “processing” fees for boxes of any size or weight.

Your total shipping charges will be automatically calculated during checkout prior to the completion of your order. For large or heavy items, special shipping arrangements will need to be made.

Delivery Information

Orders will be shipped with Australia Post, Couriers Please or a similar carrier.
Service Included:

  • Dispatch notification
  • Online Tracking
  • Authority to leave unless specified
  • Delivery to premises

Click and Collect

  • When a full priced item is in-stock, you can order it via Click and Collect.
  • If you order before 12PM local time, it will be available for pick-up that day* (5 days a week).
  • Once you place your order, you will receive an order confirmation email, and then another email once it is ready for pick-up.
  • Click and Collect is FREE. Find more info https://zippyelectricalsuppliers.com.au/click-collect/

30-Day Change of Mind Returns Policy

We get it, sometimes you have to return an item you have purchased from us!  We want you to love shopping with us, which is why we offer a 30-Day Change of Mind return policy with every purchase from our store.

If you return an item to Zippy Electrical Suppliers within 30 Days, we will offer you a refund provided that the item is in resalable condition and in its original packaging with instruction & manuals and all accessories included. Original return/exchange receipt must be provided with return.

Products returned not because of any fault but due to incompatibility or change of mind, postage is at buyer’s expense. Products that are returned due to goods being faulty or wrong goods shipped then postage is at our expense.

If you wish to return products to us, you must notify us through the “Contact Us” section of the Website within 30 days of receiving the products. Claims for returns made outside this time period will be at the discretion of Zippy Electrical Suppliers.

Find more information about the Returns Process at https://zippyelectricalsuppliers.com.au/returns/

Title Class Download Pdf
Smart 16MP NVR Data Sheet PDF
NVR Quick Start Guide PDF
NVR User Manual PDF
8mp Camera Brochure PDF
8mp Camera Instructions Manual PDF
8mp Camera Quick Start PDF
8mp Camera Installation Guide PDF

    Description

    WHY PURCHASE DAHUA FROM US

    Original Dahua: OEM Version of Dahua comes in black and white boxes and are alot cheaper. This kit comes in full color boxes which only Dahua Directly provides its official distributors.
    Australian Version: With the Chinese versions of Dahua, you cannot update the firmware unlike the Australian versions of Dahua. You need to update the firmware for security reasons.
    RCM Certification: Pass the Australian RCM test and obtain certification lawfully.

    WHATS INCLUDED

    1x Dahua 4 Channel 16MP, 1 Bay WizSense Smart AI NVR
    Dahua 8MP(4K) WizSense Smart Dual-Light 2.8mm Black Metal IP Turret Network Camera, SMD 4.0, AI SSA, WDR, 30m IR, Built-in Mic (POE)
    (1, 2, 3 or 4 Camera Option Available. Please select from drop down menu)
    1x 2TB Western Digital Purple Surveillance HDD with Optional 4TB or 6TB HDD Upgrade
    1x Dahua Mouse
    1x Ethernet Patch Lead
    2x Bonus Warning Stickers

    FEATURES

    • Smart H.265+/H.265/Smart H.264+/H.264/MJPEG decoding format.
    • Access, storage or forwarding at 80 Mbps.
    • Max. decoding capability: 16 × 1080p@30 fps. Supports adaptive decoding.
    • AI by NVR: 1-channel face detection and recognition; 2-channel perimeter protection; up to 10 face databases and 20,000 face images; 4-channel SMD Plus.
    • AI by Camera: Face detection and recognition, perimeter protection; SMD Plus; ANPR; people counting; stereo analysis; heat map.
    • Connected to the third-party network cameras.
    • Security baseline 2.3.

    NVR SYSTEM OVERVIEW

    Launched by Dahua Technology, WizSense is a series of AI products and solutions that adopt independent AI chip and deep learning algorithm. It focuses on human and vehicle with high accuracy, enabling users to fast act on defined targets. Based on Dahua’s advanced technologies, WizSense provides intelligent, simple and inclusive products and solutions.

    NVR4000-AI/ANZ series is a new generation of network recorders that offers powerful decoding capabilities, and strong bandwidth. It features high-precision face recognition, perimeter protection, and SMD (Smart Motion Detection), which can distinguish target vehicles and humans from other types in real time. When connected with select IPC cameras, Quick Pick technology becomes available, allowing human and vehicle targets to be easily searched for and picked out. This network recorder is not only cost-effective, but also compatible with a wide variety of third-party devices, making it a great choice for small and medium-sized businesses.

    NVR FUNCTIONS

    Face Detection
    Face detection is to detect if there is any human face appearing in the video. This technology adopts a deep learning algorithm to support face detection, tracking, optimization and capturing, and then output the best face snapshot.

    Face Recognition
    Dahua Face Recognition technology extracts the features of captured faces and compares them with those in face database to recognize the person identity.

    Perimeter Protection
    Automatically filtering out false alarms caused by animals, rustling leaves, bright lights, etc. Enables system to perform secondary recognition for the targets. Improving alarm accuracy.

    SMD Plus
    With intelligent algorithm, Dahua Smart Motion Detection technology can categorize the targets that trigger motion detection and filter the motion detection alarm triggered by non-concerned targets to realize effective and accurate alarm.

    AI Search
    Support AI seach by metadata of different targets or uploading face pictures to device and comparing them with recorded faces by similarity. Enable operators to quickly and easily search through multi channels and long duration, efficiently find out when and where a person of interest appeard.

    Heat Map by Camera
    Dahua heat map technology is used to display the crowd density and people appearance probability. Export and display the crowd status by different colors. Generally, the crowd status is the statistics of people quantity in space and time dimensions.

    ANPR by Camera
    With deep learning algorithm, Dahua ANPR technology can recognize the number plate information of vehicles in the image with ANPR cameras. Support blocklist/allowlist mode, searching target vehicles from recorded video.

    Quick Pick
    Dahua Quick Pick technology can enable users to quickly pick up the human/vehicle targets that they are interested in, which facilitates retrieval from SMD events.

    Dahua 8MP(4K) WizSense Smart Dual-Light 2.8mm Black Metal IP Turret Network Camera, SMD 4.0, AI SSA, WDR, 30m IR, Built-in Mic (POE)
    Model Number: IPC-HDW3867EM-S-IL-ANZ-BLK

    CAMERA OVERVIEW

    Launched by Dahua Technology, WizSense is a series of AI products and solutions that adopt independent AI chip and deep learning algorithm. It focuses on human and vehicle with high accuracy, enabling users to fast act on defined targets. Based on Dahua’s advanced technologies, WizSense provides intelligent, simple and inclusive products and solutions.  With advanced deep learning algorithm, Dahua WizSense 3 Series network camera supports intelligent functions, such as perimeter protection and smart motion detection. With starlight technology, this series camera provides a better image effect in the condition of low illuminance.

    Dahua WizSense 3 Series Network Camera greatly saves on bandwidth and storage space through its AI Coding technology. Driven by its advanced deep learning algorithms, the camera supports intelligent functions such as perimeter protection, smart motion detection (SMD), Quick Pick, and AI SSA (AI Scene Self-adaptation), making it easy and convenient to use. Starlight technology and its large aperture lens also allow the camera to produce clear, vivid images even in poor lighting conditions.

    The Dahu aIPC-HDW3867EM-S-IL-ANZ is a high-performance 8MP WizSense turret camera with Smart Dual-Light technology that combines IR and warm white LED illumination to deliver intelligent full-colour imaging at night only when activity is detected. This reduces light pollution while enhancing evidence capture quality.

    Equipped with AcuPick AI, the camera supports accurate human/vehicle search from recorded footage, streamlining investigations. Additional AI functions include Smart Motion Detection (SMD 4.0), perimeter protection, and advanced image optimisation with 120dB WDR, BLC, and 3DNR.

    Built tough with IP67 weatherproof housing, this camera features a 2.8mm fixed lens, up to 30m IR distance, built-in microphone, and H.265+ compression, making it ideal for smart home systems, offices, driveways, retail stores, and more.

    KEY FEATURES

    • 8-MP 1/2.7″ CMOS image sensor, low luminance, and high definition image.
    • Outputs max. 8 MP (3840 ×2160)@25/30 fps.
    • 265 codec, high compression rate, ultra-low bit rate.
    • Built-in multi-core light, the max. IR distance is 30 m and the max. warm light distance is 30 m.
    • ROI, SMART H.264+/H.265+, AI H.264/H.265, flexible coding, applicable to various bandwidth and storage environments.
    • Rotation mode, WDR, 3D NR, HLC, BLC, digital watermarking, applicable to various monitoring scenes.
    • Intelligent monitoring: Intrusion, tripwire (the two function support the classification and accurate detection of vehicle and human).
    • Abnormality detection: Motion detection, video tampering, scene changing, audio detection, no SD card, SD card full, SD card error, network disconnection, IP conflict, illegal access, and voltage detection.
    • 512 G Micro SD card; built-in Mic.
    • 12 VDC/PoE power supply.
    • IP67 protection.
    • SMD 4.0.
    • Supports AI SSA.
    • SMD area can be set in warm light areas that support triggering alarms.

    FUNCTIONS

    AI SSA
    Dahua AI Scene Self-adaptation (AI SSA) adopts deep learning algorithms to detect environmental conditions, such as rain, fog, backlight, low light and flicker, to adjust the parameters of the image to suit the conditions, ensuring that clear images are always produced.

    SMD 4.0
    Dahua Smart Motion Detection technology works with intelligent algorithms to classify targets that trigger motion detection alarms. It filters out objects that are not targets, such as small and large animals, to avoid triggering false alarms. With an AI NVR, Quick Pick technology becomes available, allowing you to easily search for and pick out human and vehicle targets from SMD event videos, prioritizing the highest matches.

    Perimeter Protection
    With deep learning algorithm, Dahua Perimeter Protection technology can recognize human and vehicle accurately. In restricted area (such as pedestrian area and vehicle area), the false alarms of intelligent detection based on target type (such as tripwire, intrusion, fast moving, parking detection, loitering detection and gathering detection) are largely reduced.

    Smart Dual Light
    Dahua Smart Dual Light technology adopts smart algorithm to detect targets. Usually, the IR illuminator is on at night; when the target appears in the monitoring area, the white light is on, and the camera records the full-color video and information of key events. That is, the camera links snapshot and video with full-color image. When the target is out of the monitoring area, the white light is off and the IR illuminator is on, which reduces light pollution efficiently.

    Smart H.265+ & Smart H.264+
    With advanced scene-adaptive rate control algorithm, Dahua smart encoding technology realizes the higher encoding efficiency than H.265 and H.264, provides high-quality video, and reduces the cost of storage and transmission.

    Cyber Security

    Dahua network cameras employ a series of security technologies, including security authentication and authorization, access control protocols, trusted protection, encrypted transmission and encrypted storage. These technologies improve the camera’s defense against external cyber threats and prevent malicious programs from compromising the device.

    Protection (IP67, Wide Voltage)
    IP67: The camera passes a series of strict test on dust and soak. It has dust-proof function, and the enclosure can work normally after soaking in 1 m deep water for 30 minutes. Wide voltage: The camera allows ±30% (for some power supplies) input voltage tolerance (wide voltage range), and it is widely applied to outdoor environment with instable voltage.

    WESTERN DIGITAL PURPLE SURVEILLANCE HARD DRIVE

    WD Purple™ drives are engineered specifically for surveillance to help withstand the elevated heat fluctuations and equipment vibrations within NVR environments. An average desktop drive is built to run for only short intervals, not the harsh 24/7 always-on environment of a high-definition surveillance system. With WD Purple, you get reliable, surveillance-class storage that’s tested for compatibility in a wide range of security systems, and some of our latest models (WD22PURZ, WD42PURZ, and WD63PURZ) have improved power efficiency. Exclusive AllFrame™ technology helps reduce frame loss and improve overall video playback.

    3 YEAR WARRANTY

    16MP NVR Recorder Specifications

    Model Number: NVR4104HS-P-AI/ANZ

    System
    Main Processor Industrial-grade processor
    Operating System Embedded Linux
    Operating Interface Web; Local GUI
    AI
    AI by Recorder Face detection, face recognition, perimeter protection, and SMD Plus;
    AI by Camera Face detection; face recognition; perimeter protection; SMD Plus; ANPR; people counting; stereo analysis; heat map
    Perimeter Protection
    Perimeter Performance AI by Recorder (Number of Channels) 2 channels, 10 IVS rules for each channel
    Perimeter Performance of AI by Camera (Number of Channels) 4 channels
    Face Detection
    Face Attributes Gender; age group; glasses; expressions; face mask; beard
    Face Detection Performance of AI by Recorder (Number of Channels) 1 channel (up to 12 face images/s each channel)
    Face Detection Performance of AI by Camera (Number of Channels) 4 channels
    Face Recognition
    Face Database Capacity Up to 10 face databases with 200,00 images, with a total capacity of 2.5 G. Name, gender, birthday, address, credential type,
    credential No., countries & regions and state can be added to each face image.
    Face Recognition Performance of AI by Recorder (Number of Channels) 4-channel FD (by camera) + FR (by recorder),image stream: 12 face images/s
    1-channel FD (by recorder) + FR (by recorder), video stream: 12 face images/s
    Face Recognition Performance of AI by Camera (Number of Channels) 4 channels
    SMD Plus
    SMD Plus by Recorder 4 channels: Secondary filtering for human and motor vehicle , reducing false alarms caused by leaves, rain and lighting condition change
    SMD Plus by Camera 4 channels
    Vehicle License Plate Comparison
    ANPR by Camera (Number of Channels) 4 channels
    License Plate Database Capacity 1. Create up to 20,000 plate numbers.
    2. Blocklist and allowlist
    Audio and Video
    Access Channel 4 channels
    Network Bandwidth 80 Mbps incoming, 80 Mbps recording and 80 Mbps outgoin
    Resolution 16 MP; 12 MP; 8 MP; 6 MP; 5 MP; 4 MP; 3 MP; 1080p; 960p; 720p; D1; CIF
    Decoding Capability AI disabled: 2-channel 16 MP@30 fps; 2-channel 12 MP@30 fps; 4-channel 8 MP@30 fps
    AI enabled: 1-channel 16 MP@30 fps; 2-channel 12 MP@30 fps; 3-channel 8 MP@30 fps; 4-channel 5 MP@30 fps
    Video Output 1 HDMI, 1 VGA
    HDMI: 3840 × 2160, 1920 × 1080, 1280 × 1024, 1280 × 720
    VGA: 1920 × 1080, 1280 × 1024, 1280 × 720
    *Simultaneous/heterogeneous video sources output for VGA and HDMI is configurable.
    Multi-screen Display 1st Screen: 1/4
    2nd Screen: 1/4
    Third-party Camera Access Panasonic, Sony, Samsung, Axis, Pelco, Arecont, ONVIF, Canon
    Compression Standard
    Video Compression Smart H.265+; H.265; Smart H.264+; H.264; MJPEG
    Audio Compression G.711a; G.711u; PCM; G726
    Network
    Network Protocol HTTP; HTTPS; TCP/IP; IPv4/IPv6; UPnP; SNMP; RTSP; UDP; SMTP; NTP; DHCP; DNS; IP Filter; PPPoE; DDNS; FTP; Alarm Server; IP Search (Support Dahua IP camera; DVR; NVS; etc.); P2P; auto register
    Mobile Phone Access iOS; Android
    Interoperability ONVIF 21.12(Profile T; Profile S; Profile G); CGI; SDK
    Browser Chrome; IE9 and later; Firefox
    Recording Playback
    Multi-channel Playback Up to 4 channels
    Record Mode General, motion detection; intelligent; alarm
    Backup Method USB device and network
    Playback Mode Instant playback, general playback, event playback, tag playback, smart playback (face and motion detection)
    Alarm
    General Alarm Motion detection; privacy masking; video loss; scene changing; PIR alarm; IPC external alarm
    Anomaly Alarm Camera disconnection; storage error; disk full; IP conflict; MAC conflict; login locked; and cybersecurity exception
    Intelligent Alarm Face detection; face recognition; perimeter protection; SMD Plus; people counting; stereo analysis; heat map
    Alarm Linkage Record; snapshot; IPC external alarm output; audio; buzzer; log; preset; email
    Port
    Audio Input 1-channel RCA
    Audio Output 1-channel RCA
    HDD Interface 1 SATA port, up to 16 TB.The maximum HDD capacity varies with environment temperature.
    USB 2 (1 front USB 2.0 port, 1 rear USB 2.0 port)
    HDMI 1
    VGA 1
    Network Port 1 (10/100 Mbps Ethernet port, RJ-45)
    PoE Port 4 ports, 10/100 Mbps, IEEE 802.3 af/at
    General
    Power Supply 53 VDC, 1.226 A
    Power Consumption Total output of NVR is <10 W(without HDD) Total output power of PoE is 36W,the maximum output power of asingle port is 25.5W
    Net Weight 0.86 kg (1.90 lb)
    Gross Weight 1.88 kg (4.14 lb)
    Product Dimensions 260 mm × 232.7 mm × 47.6 mm (10.24″ × 9.16″ × 1.87″) (W × L × H)
    Packaging Dimensions 333 mm × 89 mm × 315 mm (13.11″ × 3.50″ × 12.40″) (W × L × H)
    Operating Temperature –10 °C to +55 °C (14 °F to +131 °F)
    Storage Temperature –20 °C to +60 °C (–4 °F to +140 °F)
    Operating Humidity 10%–93% (RH)
    Installation Rack or desktop
    Certifications FCC: 47 CFR FCC Part15, SubpartB, Class A
    CE-EMC: EN 55032:2015+A1:2020; EN IEC 61000-3-2:2019+A1:2021; EN 61000-3-3:2013+A1:2019+A2:2021; EN 55035:2017+A11:2020; EN 50130-4:2011+A1:2014
    CE-LVD: EN 62368-1:2014

    Camera Specifications

    Model Number: IPC-HDW3867EM-S-IL-ANZ-BLK

    Camera
    Image Sensor  

    1/2.7″ CMOS

    Max. Resolution  

    3840 (H) × 2160 (V)

    ROM  

    256 MB

    RAM  

    1 GB

    Scanning System  

    Progressive

    Electronic Shutter Speed  

    Auto/Manual 1/3 s–1/100,000 s

    Min. Illumination  

    0.007 [email protected] (Color, 30 IRE)

    0.0007 [email protected] (B/W, 30 IRE)

    0 lux (Illuminator on)

    S/N Ratio  

    >56 dB

    Illumination Distance  

    Up to 30 m (98.43 ft) (IR)

    Up to 30 m (98.43 ft) (Warm light)

    Illuminator On/Off Control  

    Auto;Manual

    Illuminator Number  

    2 (Multi-core (IR + warm) light)

    Angle Adjustment  

    Pan: 0°–360°

    Tilt: 0°–80°

    Rotation: 0°–360°

    Lens
    Lens Type  

    Fixed-focal

    Lens Mount  

    M12

    Focal Length  

    2.8 mm; 3.6 mm

    Max. Aperture  

    F1.4

    Field of View  

    2.8 mm: H: 110°; V: 58°; D: 132°

    3.6 mm: H: 86°; V: 49°; D: 100°

    Iris Control  

    Fixed

    Close Focus Distance  

    2.8 mm: 1.4 m (4.59 ft)

    3.6 mm: 1.9 m (6.23 ft)

    DORI Distance Lens Detect Observe Recognize Identify
    2.8 mm 84.8 m

    ( 278.22 ft)

    33.9 m

    ( 111.22 ft)

    17.0 m

    ( 55.77 ft)

    8.5 m

     

    ( 27.89 ft)

    3.6 mm 98.7 m

    ( 323.82 ft)

    39.5 m

    ( 129.59 ft)

    19.7 m

    ( 64.63 ft)

    9.9 m

     

    ( 32.48 ft)

    DORI (Detect, Observe, Recognize, Identify) is a standard system (EN-62676-4) for defining the ability of a person viewing the video to distinguish persons or objects within a covered area. The numbers in this table do not reflect intelligent function distances. For intelligent function distances, refer to installation and commissioning manual/project design tool.
    Intelligence
    IVS (Perimeter Protection)  

    Intrusion, tripwire (the two functions support the classification and accurate detection of vehicle and human)

    SMD  

    SMD 4.0

    AcuPick  

    Uses deep learning algorithms and works with back-end devices to accurately match targets, such as people and motor vehicles, and search through live and recorded videos to quickly locate targets.

    AI SSA  

    Adopt deep learning algorithms to adjust the parameters of the image to suit the conditions.

    Smart Search  

    Work together with Smart NVR to perform refine intelligent search, event extraction and merging to event videos

    Video
    Video Compression  

    H.265; H.264; H.264H; H.264B; MJPEG (Only supported by sub stream)

    AI Coding  

    AI H.265; AI H.264

    Video Frame Rate  

    Main stream: 3840 × 2160@(1–25/30 fps)

    Sub stream: 1920 × 1080@(1–25/30 fps)

    Third stream: 1920 × 1080@(1–25/30 fps)

    *The values above are the max. frame rates of each stream; for multiple streams, the values will be subjected to the total encoding capacity.

    Stream Capability  

    3 streams

    Resolution  

    8M (3840 × 2160); 6M (3200 × 1800); 5M (3072 × 1728); 4M (2688 × 1520/2560 × 1440); 3M (2304 × 1296); 1080p (1920 × 1080); 720p (1280 × 720); D1 (704 × 576/704 × 480); VGA (640 × 480); CIF (352 × 288/352 × 240)

    Bit Rate Control  

    VBR;CBR;ABR

    Video Bit Rate  

    H.264: 3 kbps–16384 kbps;

    H.265: 3 kbps–16384 kbps

    Day/Night  

    Auto(ICR)/Color/B/W

    BLC  

    Yes

    HLC  

    Yes

    WDR  

    120 dB

    Scene Self-adaptation (SSA)  

    Yes

    White Balance  

    Auto; natural; street lamp; outdoor; manual; regional custom

    Gain Control  

    Auto/Manual

    Noise Reduction  

    3D NR

    Motion Detection  

    OFF/ON (4 areas, rectangular)

    Region of Interest (RoI)  

    Yes (4 areas)

    Smart Illumination  

    Yes

    Smart Dual Light  

    Yes

    Defog  

    Yes

    Image Rotation  

    0°/90°/180°/270° (Support 90°/270° with 2688 × 1520 resolution and lower)

    Mirror  

    Yes

    Privacy Masking  

    8 areas

    LDC  

    Yes

    Audio
    Built-in MIC  

    Yes, built-in Mic

    Audio Compression  

    PCM; G.711a; G.711Mu; G.726; G.723

    Alarm
    Alarm Event  

    No SD card; SD card full; SD card error; network disconnection; IP conflict; illegal access; motion detection; video tampering; tripwire; intrusion; scene changing; audio detection; voltage detection SMD; security exception

    Network
    Network Port  

    RJ-45 (10/100 Base-T)

    SDK and API  

    Yes

    Network Protocol  

    IPv4; IPv6; HTTP; TCP; UDP; ARP; RTP; RTSP; RTCP; RTMP; SMTP; FTP; SFTP; DHCP; DNS; DDNS; QoS; UPnP; NTP; Multicast; ICMP; IGMP; NFS; SAMBA; PPPoE; SNMP; P2P

    Interoperability  

    ONVIF (Profile S & Profile G & Profile T & Profile M); CGI

    User/Host  

    20 (Total bandwidth: 64 M)

    Storage  

    FTP; SFTP; Micro SD card (support max. 512 GB); NAS

    Browser  

    IE: IE11;

    Chrome;

    Firefox

    Management Software  

    Smart PSS Lite; DSS; DMSS; DoLynk Care

    Mobile Client  

    iOS;Android

    Cyber Security  

    Video encryption;Firmware encryption;Configuration encryption;Digest;WSSE;Account lockout;Security logs;IP/MAC filtering;Generation and importing of X.509 certification;syslog;HTTPS;802.1x;Trusted boot;Trusted execution;Trusted upgrade;Session security;Security warning

    Certification
    Certifications  

    CE-LVD: EN62368-1;

    CE-EMC: Electromagnetic Compatibility Directive 2014/30/EU

    Power
    Power Supply  

    12 VDC/PoE (802.3af)

    Dual Power Backup  

    When the power adapter and PoE provide power at the same time, disconnect one of them. The device will continue to work, but will not restart.

    Power Consumption  

    Basic: 3.7 W (12 VDC); 5.3 W (PoE);

    Max.: 7.4 W (12 VDC); 9.5 W (PoE) (H.265 + WDR + warm light + intelligence on)

    Environment
    Operating Temperature  

    –40 °C to +60 °C (–40 °F to +140 °F)

    Operating Humidity  

    ≤95% (RH), non-condensing

    Storage Temperature  

    –40 °C to +60 °C (–40 °F to +140 °F)

    Storage Humidity  

    ≤95% (RH), non-condensing

    Protection  

    IP67

    Structure
    Casing Material  

    Metal

    Product Dimensions  

    105.5 mm × Φ122.0 mm (4.16″ × Φ4.80″)

    Net Weight  

    0.53 kg (1.17 lb)

    Gross Weight  

    0.71 kg (1.57 lb)

     

    Australia Wide Shipping

    When you order online via our website, you can expect to receive your order within 1-5 business days Australia wide (Any orders outside of a metropolitan area should add 1 -3 workings days)

    • All deliveries are made between 9am – 5pm Monday – Friday
    • Calculated Delivery to all suburbs in Australia
    • Free shipping on orders over $350 to All Suburbs in Australia
    • If you are not available to receive your item, redelivery fees are applicable
    • If you place an order by 12pm Monday to Friday, we guarantee to have your order dispatched the same day. Otherwise it will be dispatched next business day.
    • Any orders outside of a metropolitan area should add 1 -3 workings days

    Zippy Electrical Suppliers offer free tracked delivery for most online orders over $350. For orders below $350.00 you will be satisfied to see we offer excellent low rate discounted shipping rates which are provided by Australia Post. You will also benefit from our company not charging any “handling” and “processing” fees for boxes of any size or weight.

    Your total shipping charges will be automatically calculated during checkout prior to the completion of your order. For large or heavy items, special shipping arrangements will need to be made.

    Delivery Information

    Orders will be shipped with Australia Post, Couriers Please or a similar carrier.
    Service Included:

    • Dispatch notification
    • Online Tracking
    • Authority to leave unless specified
    • Delivery to premises

    Click and Collect

    • When a full priced item is in-stock, you can order it via Click and Collect.
    • If you order before 12PM local time, it will be available for pick-up that day* (5 days a week).
    • Once you place your order, you will receive an order confirmation email, and then another email once it is ready for pick-up.
    • Click and Collect is FREE. Find more info https://zippyelectricalsuppliers.com.au/click-collect/

    30-Day Change of Mind Returns Policy

    We get it, sometimes you have to return an item you have purchased from us!  We want you to love shopping with us, which is why we offer a 30-Day Change of Mind return policy with every purchase from our store.

    If you return an item to Zippy Electrical Suppliers within 30 Days, we will offer you a refund provided that the item is in resalable condition and in its original packaging with instruction & manuals and all accessories included. Original return/exchange receipt must be provided with return.

    Products returned not because of any fault but due to incompatibility or change of mind, postage is at buyer’s expense. Products that are returned due to goods being faulty or wrong goods shipped then postage is at our expense.

    If you wish to return products to us, you must notify us through the “Contact Us” section of the Website within 30 days of receiving the products. Claims for returns made outside this time period will be at the discretion of Zippy Electrical Suppliers.

    Find more information about the Returns Process at https://zippyelectricalsuppliers.com.au/returns/

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