Click & Collect



Shop With Us Online

Pick Your Delivery Method

Wait For Email Notification

Collect Your Order


Find the products you’re after, add them to your shopping cart and head over to the checkout to finalise your order.


When you get to the Shipping section near the end of the checkout, simply choose “Click and Collect” as your preferred delivery method. (Only Available in Hallam Victoria)


When your order is ready to pickup, we’ll send you a email with the pick up details.


Simply stop by when you’re ready at the designated pickup location specified in the email, and we’ll have your order packed and ready to go!


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Will email you when your order is ready for collection which is usually same day* Pick up address and trading hours will be provided with your Click & Collect Collection Email

We endeavour to fulfil click and collect orders placed before 3 pm for same day pick up.

If a Click & Collect order is not collected within 2 week of placing the order, the order will be cancelled and the return process will be as per our returns Terms & Conditions. Full Price product is refunded in full. Please choose Sale Product carefully as we only exchange for change of mind. This will be communicated via email to the email address provided for the order.

In the unfortunate event that your selected store is unable to fulfil the order, you will be contracted by our customer service team to provide alternative options.

Please note that this service may not be available during sale events.

Click & Collect FAQS

Click & Collect allows you to order & pay via the Zippy website, so all you have to do is collect your order from your nominated Zippy store once you are notified that your order is ready to collect.

We currently only have our Hallam branch located in Victoria where you can pick up your order. We are working with several stores in various states so once we have other click and collect locations available, we will update our checkout to represent this.

There’s no additional cost to Click & Collect your order, and no delivery charges. This also means that you don’t need to wait around at home for your order to be delivered.

All our items on the Zippy website are available for Click & Collect.

You can only collect your order once you have received your ‘Ready to Collect’ email and / or SMS. Your goods are reserved and paid for by the time you arrive so all you need do is collect and go.

For any items that you would like Home Delivered please place a separate order & select this option in your Shopping Cart.

You will need your online order number (or just print out your collection email) to collect the goods from store. If the order was paid for with credit card, this card might need to be sighted.

Please approach a Team Member when you enter the store and they will assist you with your order.

To change a Pick Up to Home Delivery, simply contact us via our customer service form and we will sort it for you. Please send us an email ASAP to

Please advise the store staff when you are at the online collection counter. They can process your additional items in store.


  • Pay online and simply collect in-store.
  • There’s no additional cost to Click & Collect your order, and no delivery charges.
  • No minimum or maximum purchase amount or product size.
  • Your order will be ready for collection from your nominated store within 24 hours, subject to availability.
  • Your will be contacted via email once your product is ready to collect.
  • Beat the queue Click & Collect orders will be held for up to: 14 Days