Our commitment to keeping your trust
We handle all personal information within the company with utmost care, in compliance with the Australian privacy laws.
- Collection of Information
There are many aspects of the site which can be viewed without providing personal information, however, for access to future Zippy Electrical Suppliers customer support features, you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
- Disclosing of Your Personal Information
We may need to pass personal details such as your name, business name and address to service providers who perform some of our deliveries. This may include major delivery companies, outsourced call centres, mail houses and third-party fulfilment contractors. Those companies will be permitted to obtain only the personal information they need to deliver the service. Zippy Electrical Suppliers takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information. The only other main circumstance is when we will need to provide information is when it is required by law or the assets and operations of the business are transferred to another party as a going concern with your consent.
When personal information is provided to us, Zippy Electrical Suppliers will usually give you the choice as to whether or not you wish to receive further information about special offers, promotions, and changes to our products and services. If you indicate that you do not wish to receive these, we will not contact you further for these purposes. All requests will be implemented within 7 working days.
- Use of Your Personal Information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice.
The type of information Zippy Electrical Suppliers collects are the contact details of customers related to the transaction. We collect most of this information directly from individuals.
We may need to collect your personal information to provide you with information, a product you requested, our newsletter, or email updates. For example, we ask for your name, address and contact information so we can send you your order and contact you if needed about your order. We ask for credit card information so we can fulfil your order, and so we can provide this information to the company or companies who process your credit card payment.
- How We Protect Our Customers Information
For Transaction, Zippy Electrical Suppliers uses Secure Sockets Layer (SSL) technology. This means that credit card information you send if encrypted by your computer, and then decrypted again when it reaches Zippy Electrical Suppliers, preventing others from accessing your information. The payment process utilised by Zippy Electrical Suppliers uses HTTPS and is secured by 128bit SSL encryption. We do not store any credit card details.
We will endeavour to take all reasonable steps to secure any information we hold about you and to keep this information accurate and up to date. We also require our employees and data processors to respect confidentiality of any personal information Zippy Electrical Suppliers holds.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices and you will be notified by posting an updated version of the policy on our website.
- Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Zippy Electrical Suppliers reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us.
- Use of CAPTCHA Technology
The use of CAPTCHA technology can be effective in preventing scripted testing attacks that lead to significant work and expense for all parties. Please discuss the use of CAPTCHA with your website designer, or refer to the following website for more information: http://en.wikipedia.org/wiki/CAPTCHA
- Contacting Us